Category: Community

  • 7 Ways a Restaurant Virtual Assistant Boost Profits

    7 Ways a Restaurant Virtual Assistant Boost Profits

    If you know me, you know I’ve spent the last 15 years as a Restaurant Virtual Assistant and Operations Specialist in the trenches of the industry. I’ve run high-volume kitchens for giants like Pizza Hut, KFC, and Chick-fil-A. I know exactly how chaotic it gets when the dinner rush hits and you still have a mountain of paperwork waiting in the back office.

    Most owners think they have to do everything themselves to save money. But the truth? Hiring a full-time Operations Director costs $60,000+ a year with benefits. I give you that same level of executive expertise for a flexible hourly rate—and you only pay for the time you actually need.

    I am officially launching my services as a Restaurant Virtual Assistant & Operations Specialist. Here are 7 specific ways I help owners stop drowning in paperwork and start boosting their bottom line.

    1. Bulletproof Compliance (ServSafe Audits)

    One bad Health Department score can shut you down. As a ServSafe Certified Manager, I don’t just “file papers.” I audit your safety logs, review your HACCP plans, and ensure you are 100% audit-ready before the inspector ever walks through the door.

    2. Optimized Staff Scheduling

    Are you spending hours on 7shifts or HotSchedules trying to balance labor costs? I take that off your plate. I manage your rotas to ensure you have coverage without blowing your labor budget, so you don’t have to stare at the screen until midnight.

    3. Inventory & Waste Management

    Food cost variance kills profits. I take your raw inventory numbers and invoices and digitize them. I track waste logs to spot theft or over-portioning trends so you can fix them immediately.

    4. Standardizing Operations (SOPs)

    Inconsistent training leads to inconsistent food. I write clear, professional Standard Operating Procedures (SOPs) and Employee Handbooks. This ensures every new hire is trained the “right way” without you having to repeat yourself 50 times a day.

    5. Managing Vendor Invoices

    Stop letting invoices pile up on the desk. I input your invoice data into your accounting software, track price increases on ingredients, and ensure vendors are paid on time so you never lose a delivery.

    6. Handling Customer Feedback

    I have over a decade of experience resolving high-stakes customer disputes. I monitor your reviews and handle email complaints professionally, turning unhappy guests into repeat customers while protecting your brand’s reputation.

    7. Accurate Restaurant Virtual Assistant P&L Entry

    You can’t manage what you don’t measure. I handle the daily data entry for your Profit & Loss statements, giving you a clear picture of your financial health in real-time, not just at the end of the month.


    Ready to Hire a Restaurant Virtual Assistant?

    You don’t need a bigger office; you need a better system.

    I am currently accepting new clients. Because I work remotely, you get the expertise of a General Manager without the overhead of a full-time salary.

    👉 Click Here to Hire a Restaurant Virtual Assistant on Upwork

    Let’s slash the chaos and get your restaurant running like a well-oiled machine.

  • Supporting Our Friends: Dustin & Sara Gunderson’s IVF Journey

    Hi everyone, Porchbrat here.

    Today, I’m writing a different kind of post. This one is personal, and it’s about two wonderful people in our community who need our support: Dustin and Sara Gunderson.

    Many of you may know them as the amazing creators behind CockatielFrenzyShop. They show an incredible commitment to their fans and fellow bird fanatics, creating fantastic graphic designs of their beloved birds on hoodies, t-shirts, mugs, and more. They are even planning to add natural wood, bird-safe toys to their shop soon, which shows just how dedicated they are to the bird-loving community.

    Dustin is also a key part of our team, working as a manager with the Porchbrat Live Agency on TikTok. He puts so much effort into helping other creators grow and succeed.

    Dustin and Sara have a deeply personal dream: to start their family. They are on a difficult and expensive IVF (In Vitro Fertilization) journey, and the emotional and financial costs are significant.

    Sara recently shared their story in her own words. You can hear directly from her in this video:

    Their personal Journey

    Watch Sara’s Video Here

    As a community, we have a chance to show them the same love and support they’ve shown us. They have started a GoFundMe to help with the overwhelming costs of their IVF treatments.

    This is where we come in.

    If you are able, please consider donating to their GoFundMe. Any amount helps and shares a powerful message of support. If you can’t donate, please consider sharing the link with your own friends and family.

    Here is the link to their GoFundMe page:

    Click Here to Support Dustin and Sara’s IVF Journey

    Let’s rally around our friends and help them make their dream of becoming parents a reality.

    Thank you for being such a caring community.

    – Porchbrat